Reporting Issues / Submitting a Support Ticket

Customer and Technical Support Information
In order for us to correctly diagnose your issue, we would like you to send us a message including the following: A detailed description of the problem. I...
Thu, 24 May, 2018 at 2:45 PM
Invalid activation codes / Region issues / Missing DLCs etc.
 When it comes to issues connected with purchasing different versions of the game, DLC items, missing/invalid/duplicated codes etc., we would like you to te...
Thu, 24 May, 2018 at 2:46 PM
Support for Dead Island
We do not provide support for the Dead Island series. All of the rights and assets belong to Deep Silver. In order to receive help with respect to Dead Isla...
Thu, 24 May, 2018 at 2:46 PM
Support for WB Games
With respect to WB Games other than Dying Light, we would like to refer you to support.wbgames.com, where you can find up-to-date Warner Bros. Customer Supp...
Thu, 24 May, 2018 at 2:47 PM